| Here is an email conversation with a new customer:   I just purchased Small Business Tracker (SBT) and wanted 
              to tell you what a great program it is. I had written a program 
              for myself in a database manager some years ago when I was freelancing 
              and had not used it in a while. Recently, I got a freelance gig 
              and found that my database had somehow gotten corrupted beyond repair.              Now I was faced with having to build a new one from scratch, which 
              would be kind of fun except that now I work full-time and have projects 
              on the side, so I don't have the time I once did to make an elaborate 
              system such as this. Nonetheless, that's what I was starting to 
              do until my sweet and resourceful girlfriend got on the Web and 
              found SBT.   It looked good, but my fear was that it would be buggy or clunky, 
              as software from one-man shops and humungous corporations often 
              is. I downloaded the demo and started using it. Much to my surprise, 
                it is fast, stable, and more comprehensive than I'd hoped. For 
              instance, my project is a sound design project, so Version Tracker 
                is perfect for tracking revisions I do in response to client feedback, 
                and the Task Tracker is great for recording that client feedback.              Further, there were some features that clearly reflected first-hand 
              knowledge of how freelancers work, like the timer system in the 
              Activity Tracker.   Sure, SBT doesn't have the gorgeous graphic and structural polish 
              of a company with a team of people working on the product, but I 
              sure wouldn't call it crude or rough-edged.   Having worked with the demo for four or five days, I was entirely 
              satisfied that it was worth the $149 investment, as well as worth 
              taking a moment to thank you for a fine product.   Anyway, enough blather. Thanks for SBT. I will probably be mailing 
              you suggestions and, if I find bugs, bug reports as time goes on. 
              I hope you will them useful; I assure you they will be offered in 
              a spirit of positive constructivism.   Cheers,   Larry the O Toys In the Attic
  -------------------------------------------------------   Hello Larry,   Thank you very much for your kind words and feedback. I occasionally 
              get a thank you note, but yours is probably the best I have ever 
              received. Would it be OK with you to use all or part of it as a 
              testimonial? Do you have a website or business that you would like 
              me to mention?   I'm glad to hear you appreciate version tracker. It is one component 
              that is rarely used by most people, but can be very important to 
              many freelancers.   The software is pretty stable, but as with any database, corruption 
              can occur, so make sure you create backup files regularly.   Let me know if you have any other questions or comments about 
              the software.   Regards,   Garth Catterall SpiritWorks Software Development
  --------------------------------------------------------   Hi Garth,   You are more than welcome to use any of my comments in your materials. 
              Just so you know a bit more about what I do:   I have been a professional in the areas of audio and music for 
              over 25 years. In that time, I have earned a living doing a combination 
              of performing music, recording engineering, producing, live sound 
              engineering, sound design for tv, films, video games and industrial 
              applications, and writing. In fact, I don't think I'm being too 
              egotistical to say that I am one of the better know writers in the 
              area of audio, having been a Contributing Editor for seven years 
              to Mix magazine, the world's leading trade magazine for that sector, 
              and a Contributing Editor for at least that long (and currently) 
              to Electronic Musician, Mix's sister magazine and the leading magazine 
              for electronic music and home recording. I have a monthly column 
              on the last page of that magazine called "Final Mix."   I am currently using SBT for an industrial sound design project 
              creating sounds and synthesized voice files for a Silicon Valley 
              startup that is building a new GPS-based in-car navigation system.              However, all of this is basically on the side; my "day gig" is 
              as a Senior Marketing Writer for a high-end live sound loudspeaker 
              manufacturer called Meyer Sound.   Anyway, as someone who has built my own system, I am, indeed 
              impressed and look forward to using SBT and building a relationship 
              with you.   Cheers,   Larry the OToys In the Attic
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