An interview with Garth Catterall of SpiritWorks Software
FW Editor: What are your plans or objectives for the near future?
Garth Catterall: We're in the process of partnering with WebReserv.com so our Vacation Rental Tracker Plus users can have online booking capabilities, plus all the great back end features of Reservation Tracker. Users will be able to upload existing reservations and download new reservations from WebReserv.com
FW Editor: How and when did you start writing the code for Rental Property Tracker Plus? What inspired you the most? Do you plan to develop new software, or are you more focused on optimizing the current ones?
Garth Catterall: In 2003 I realized there were no rental management programs for the Mac, and few for Windows, and released Rental Property Tracker Plus. In 2004 I released Vacation Rental Tracker Plus, which is for short term rentals. I have recently released two new products, Commercial Rental Tracker Plus and Resort Rental Tracker Plus, which combines both long term and short term rentals. I am currently focused on product improvements but may add additional products in the future.
FW Editor: From your point of view, which is the strongest Rental Property Tracker Plus feature? Why?
Garth Catterall: Rental Property Tracker Plus (in fact all of our rental management software) offer several features that no other rental property management software does, including Contact Tracker (which can create Form letters), Schedule Tracker (for any task or appointment), Task Tracker (an electronic To Do list generator), and the Universal Calculator (which computes numbers, times, dates, currency, measurements, etc.). Work Order Tracker and Asset Tracker have also been recently added to all of the products.
FW Editor: Why is Rental Property Tracker Plus better than other similar applications? What makes it so special? What is its biggest advantage?
Garth Catterall: Rental Property Tracker Plus, and our other rental property products, are the most complete rental management software in their class. Because they are desktop applications, they are more secure and much faster than any web application. They are affordably priced. You pay a one time charge rather than a monthly charge forever. There is no limit to the number of units, tenants or owners.
FW Editor: Rental Property Tracker Plus is a great application and personally I love it. However, there are still many people who prefer to use similar software. What can you tell to convince them that Rental Property Tracker Plus is better?
Garth Catterall: Rental Property Tracker Plus is not for everyone, but you can try it out free for ten days, and see that it offers more than your current software, and is easier to use too.
FW Editor: How can you describe Rental Property Tracker Plus in one single word? Why?
Garth Catterall: Complete. This software offers everything from Rent Receipts to Tenant Notices, Rent Rolls, Property Management Invoices, Income and Expense Reports, Tax Form Reports, Contact form letters, Schedule and Task Tracking, and a great Universal Calculator.
FW Editor: Is there any full customer support service for Rental Property Tracker Plus clients? If not, do you plan to create one in the future?
Garth Catterall: Yes, all of our products include full customer support.
FW Editor: To end with, is there any message you would like to send to the users?
Garth Catterall: If you're still using Excel or ledgers, you must try out Rental Property Tracker Plus. It will save you time and help you make more money. If you are currently using some other software, I encourage you to take a test drive of our product and see if it doesn't work better for you. Then send us an email and experience our excellent customer support and response times.
To read this interview on FamousWhy.com, click the image above and then click the similar button on SpiritWorks Software's FamousWhy page.